While using the Sofdog dongle key which be provided by us, the software prompts “Please insert your USB Dongle Key” during startup. it might becaused by the kernel protect of the Windows System. Following steps can be take to close the kernel protection.

Goto Computer settings, “Privacy & security” page, click on “Device Security”.

Turn the Memory integrity “Off”, and restart the PC.

The software should be able to recognize the dongle key now.

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